FAQs
What is Maison Methodologie known for?
Maison Methodologie offers artisanal cookies inspired by French baking traditions, using high-quality ingredients like organic, pre-industrial grains and grass-fed butter. Our cookies are crafted for optimal texture, flavor, and nutritional balance.
How is Maison Methodologie different from Methodology?
The vision behind Maison Methodologie is to bring French baking quality and standards to the United States, but in order to do this authentically and without sacrificing flavor or texture, Maison Methodologie must use organic ancient wheat, organic grass-fed dairy, and refined sugar, which are ingredients not currently used on the Methodology menu.
When will my order be shipped?
We ship our cookies fresh out of our headquarters in California every Monday. Specific delivery dates are displayed at checkout. You can choose a delivery date during checkout. You can expect to receive your delivery 2-7 business days after it ships out, though this may be longer during the December holiday season.
How should I store my cookies? How long will they stay fresh?
Cookies kept in their individually wrapped bags are good for up to 30 days from receipt.
For optimal freshness and flavor, freeze or eat your cookies within 30 days of receiving them.
Cookies are shipped at room temperature and should never be refrigerated as this causes them to go stale more quickly.
When ready to eat, enjoy your cookies at room temperature but for a warm and gooey cookie, microwave it for 10 seconds or bake it in a toaster or oven on medium or at 350F for 3-5 minutes.
Can I send cookies as a gift to multiple addresses?
At this time, each order must be shipped to a single address. For multiple gifts, please place separate orders for each recipient.
What allergens are in Maison Methodologie cookies?
Our cookies contain wheat, gluten, dairy, and eggs. Our peanut butter cookie also contains peanuts. Our cookies are manufactured in a facility that uses nuts. Please review each product's ingredient list on our website for full and specific ingredient and allergen information.
Are nutritional details and macros available for health-conscious customers?
Yes, we provide nutritional information, including calories, protein, fiber, and macronutrient breakdowns, on each product page. Maison Methodologie cookies are designed to offer a balanced treat with a higher protein and fiber content than traditional cookies.
What is your refund policy?
Due to the perishable nature of our cookies, we do not offer returns or exchanges. If you experience any issues with your order, please reach out to our team at help@gomethodology.com so we can address your concerns.
Do you have a physical store?
We don’t have a store at the moment. All purchases are currently online and shipped.